1. Who We Are
Iron Pack Fitness operates the website ironpackfitness.com and sells digital fitness products including PDF guides, meal plans, and training logs. We are a sole proprietor business.
For any privacy-related questions, contact us at: hello@ironpackfitness.com
2. What Information We Collect
We collect minimal information necessary to deliver your purchase and improve our website. This includes:
- Purchase information — your name and email address when you buy a product. This is collected and processed by Gumroad (our payment processor) not by us directly.
- Website usage data — pages visited, time on site, browser type, and general location (country/region). This is collected anonymously via analytics tools.
- Communications — if you email us, we retain that correspondence to respond to you.
We do not collect or store your payment card details. All payment processing is handled securely by Gumroad.
3. How We Use Your Information
We use the information we collect solely for the following purposes:
- To deliver your purchased digital products
- To respond to customer service inquiries
- To understand how visitors use our website so we can improve it
- To show relevant ads to people who have visited our site (via Meta Pixel, if enabled)
- To comply with legal obligations
We do not sell, rent, or trade your personal information to any third party. Ever.
4. Gumroad — Our Payment Processor
All purchases are processed through Gumroad. When you buy a product, you are subject to Gumroad's own privacy policy and terms of service in addition to ours. Gumroad may collect and process your payment information, email address, and purchase history independently.
You can review Gumroad's privacy policy at: gumroad.com/privacy
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies for the following purposes:
- Analytics — to understand how visitors interact with our site
- Advertising — Meta Pixel may be used to measure ad performance and build custom audiences for Facebook and Instagram advertising
- Functionality — to remember your preferences during a session
You can control cookies through your browser settings at any time. Disabling cookies may affect the functionality of some features on our site.
6. Meta Pixel & Advertising
We may use the Meta Pixel on this website. This tool allows us to measure the effectiveness of our Facebook and Instagram advertising by tracking actions taken on our website. The Meta Pixel may collect your IP address, browser information, and pages visited.
You can opt out of Meta's data collection for advertising purposes by visiting: facebook.com/ads/preferences
7. All Sales Are Final
Because our products are instantly delivered digital downloads, all sales are final. We do not offer refunds. Please read all product descriptions carefully before purchasing to ensure the product is right for you.
If you have a genuine technical issue receiving your download, contact us at hello@ironpackfitness.com and we will resolve it promptly.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy. Purchase records may be retained for up to 7 years for accounting and tax purposes. Email communications are retained until you request deletion.
9. Your Rights
Depending on your location you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications
- The right to data portability
To exercise any of these rights, email us at hello@ironpackfitness.com and we will respond within 30 days.
10. Children's Privacy
Our products and website are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by the laws of the United States. Any disputes relating to this policy shall be subject to the jurisdiction of the courts of the United States.
Questions About This Policy?
We're real people and we respond to every email. If you have any questions, concerns, or requests regarding your privacy, reach out directly:
Email: hello@ironpackfitness.com
Website: ironpackfitness.com
Business: Iron Pack Fitness